Refund Policy for 405 Gyp Aggregate
Thank you for choosing 405 Gyp Aggregate. We strive to ensure our customers are satisfied with their purchases. This Refund Policy outlines our procedures regarding refunds for products or services purchased directly from 405 Gyp Aggregate.
1. Refund Eligibility
We offer refunds under the following circumstances:
- Product Defects: If the product received is defective or damaged upon arrival, we will issue a refund or replacement upon verification of the issue. Please contact our customer support within 3 days of receiving the product and provide relevant details and images of the defect or damage.
- Non-Receipt of Goods: If you have not received your ordered product within the specified delivery period, please contact us immediately. We will investigate the issue and either provide a refund or resend the product, depending on the situation.
- Cancellation of Services: If you cancel a service or order before it has been processed or delivered, you may be eligible for a full or partial refund. The eligibility for refunds on services may vary based on the terms agreed upon during the purchase.
2. Refund Procedure
To request a refund, please contact our customer support team via [email/phone number]. Provide the necessary details regarding your purchase, including order number, product information, and reason for the refund request. We may require additional information or proof for certain cases.
3. Refund Processing
Refunds will be processed within 14 business days once your refund request is approved:
- Credit Card (Visa, MasterCard): Refunds will be credited back to the original card used for the transaction within 14 business days.
- Debit Cards: Refunds will be credited back to the original card used for the transaction within 14 business days.
- Net Banking: Refunds will be processed using the original mode of payment within 14 business days.
- UPI (Unified Payments Interface): Refunds will be processed within 14 business days.
- Wallets (PhonePe, Paytm, etc.): Refunds will be processed within 14 business days.
- Cash on Delivery (COD): Refunds will be processed via bank transfer within 14 business days after the product is returned and inspected.
Please note that the processing time for the refund may vary depending on the bank or payment provider.
4. Non-Refundable Items/Services
Certain items or services may not be eligible for refunds:
- Services that have already been rendered or partially used.
- Custom-made or personalized products that cannot be resold due to their specific nature.
- Products that have been used, damaged due to misuse, or altered from their original condition.
5. Changes to the Refund Policy
405 Gyp Aggregate reserves the right to modify or update this Refund Policy at any time. Any changes made will be effective immediately upon posting on our website.
Contact Information
If you have any questions or concerns regarding our Refund Policy, please contact us via [email/phone number].
Your Acceptance of this Refund Policy
By using our services or making purchases from 405 Gyp Aggregate, you acknowledge that you have read and understood our Refund Policy and agree to its terms and conditions.