Return Policy for 405 Gyp Aggregate
At 405 Gyp Aggregate, we aim to ensure customer satisfaction. This Return Policy outlines the procedures for returning products purchased directly from 405 Gyp Aggregate.
1. Return Eligibility
We accept returns under the following conditions:
- Product Condition: The product must be unused, undamaged, and in its original packaging.
- Timeframe: Products must be returned within 3 days from the date of purchase or delivery.
- Proof of Purchase: A valid proof of purchase, such as an order number or receipt, is required for all returns.
2. Return Procedure
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer support team via email/phone number to inform us of your intention to return the product. Please provide details such as the order number, item(s) to be returned, and reason for the return.
- Return Authorization: Our customer support team will guide you through the return process and provide you with a return authorization if the return is eligible.
- Packaging: Carefully package the product in its original packaging, including all accessories and documentation received with the product.
3. Return Shipping
Customers are responsible for shipping costs associated with the return unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service and obtaining shipping insurance for valuable items to ensure the safe return of the product.
4. Refund or Exchange
Upon receipt and inspection of the returned product:
- Refund: If the return meets the eligibility criteria, we will process a refund to the original payment method used for the purchase. Refunds will be issued within 14 business days after the product is received and inspected.
- Exchange: If you prefer an exchange for the returned item, we will process the exchange as per your request, subject to product availability.
5. Non-Returnable Items
Certain items may not be eligible for return, including:
- Custom-made or personalized products.
- Products that have been used, altered, or damaged after receipt.
- Items marked as non-returnable at the time of purchase.
6. Changes to the Return Policy
405 Gyp Aggregate reserves the right to modify or update this Return Policy at any time. Any revisions made will be effective immediately upon posting on our website.
Contact Information
If you have any questions or concerns regarding our Return Policy, please contact us at [email/phone number].
Your acceptance of this Return Policy
By using our services or purchasing products from 405 Gyp Aggregate, you acknowledge that you have read and understood our Return Policy and agree to its terms and conditions.